Multi-channel AI chatbot platform
One AI assistant, on every channel your customers message
A multi-channel AI assistant for the messages every business already gets — WhatsApp, Instagram, Messenger and website chat — with lead capture, broadcasts, reminders and a client portal with real analytics.
Your customers already message you — on WhatsApp, on Instagram, through Messenger, and on your website. The problem is never getting messages; it is answering all of them, instantly, at every hour, without hiring a night shift. DialogHive puts one AI assistant behind all four channels at once. It is trained on your own business — your menu or services, prices, timings and policies — so the answers are yours, not a generic script. It captures the lead, sends the reminder, and quietly steps aside the moment a real person needs to take over. "One AI Assistant. Every Channel."
The messages pile up faster than anyone can answer them
A missed WhatsApp at 9pm is a booking that went to the competitor who replied. Most small businesses run their conversations across four apps and a shared phone, answered by whoever is free, which means slow replies, dropped leads and the same twenty questions typed out by hand all day. Generic chatbot builders hand you a blank canvas and a weekend of work; a call centre is a salary you cannot justify. DialogHive removes the sprawl: one assistant, trained on your business, answering every channel the same way — and a person is one tap away whenever the conversation needs one.
What DialogHive does
Real answers on every channel, the lead captured, and a person there when it counts.
24/7 AI answers, trained on your business
You share your menu, services, prices, timings and policies; DialogHive turns them into the bot’s brain, so customers get instant, accurate answers in your words — not a generic script — at any hour.
Every channel, one assistant
WhatsApp (official Cloud API), Instagram DM, Facebook Messenger and a website widget added with a single script tag — the same assistant behind all of them, so nothing is answered twice or missed.
Lead capture
Names, numbers and intent collected automatically from the conversation, with email alerts, so an enquiry becomes a follow-up rather than a message that scrolls away.
Human handoff (hybrid mode)
The AI carries the routine load; a team member can jump into any conversation the moment a customer needs a person — the handover is seamless, not a restart.
Broadcasts & reminders
Scheduled WhatsApp broadcasts and appointment or order reminders, so you reach customers on the channel they actually read instead of an email they never open.
Industry-trained bot flows
Pre-built conversation flows for restaurants, clinics, salons, e-commerce and more — a starting point that already understands the trade, rather than a blank builder to configure from scratch.
Client portal & analytics
A clean self-service portal to see conversations, leads, orders and chat ratings with real analytics — track what the assistant is doing and fine-tune it from one place.
Master panel for agencies & multi-location brands
One panel to run every bot for every client or location — manage tenants, monitor conversations and track revenue across the whole fleet, not one login per business.
Screens
A look at DialogHive
The product, its client portal and the agency master panel. Tap any shot to enlarge it. (The live conversation and analytics dashboards sit behind sign-in.)
Industries we serve
One assistant, many kinds of business
DialogHive fits any business whose customers message before they buy — where a fast, accurate reply on the right channel is the difference between a booking and a missed one.
Restaurants & takeaways
Answer menu, timing and delivery questions, take order enquiries and send reminders — on WhatsApp, where customers actually ask.
E-commerce
Product, stock, shipping and returns questions answered instantly across Instagram, Messenger and the website, with the lead captured.
Hospitals & clinics
Appointment questions, opening hours and booking intent handled 24/7, with a human handoff for anything clinical.
Salons & spas
Bookings, services and price questions answered on Instagram and WhatsApp, plus appointment reminders that cut no-shows.
Schools & institutes
Admissions, fees, timetable and course enquiries answered the moment a parent or student asks, day or night.
Real estate
Qualify enquiries on listings, availability and viewings automatically, and pass hot leads straight to an agent.
Fintech
Deflect routine account and product questions on the channels customers use, with a person one tap away for the rest.
Car workshops
Service, quote and booking questions answered instantly, with reminders for the next service or a ready collection.
Anywhere customers message before they buy, DialogHive answers on the channel they chose, captures the lead and hands off to a person when it matters. Tell us how your customers reach you and we will show you how it maps.
Talk to usWhat changes once it is live
- Every message on WhatsApp, Instagram, Messenger and the website gets an instant, accurate answer — at any hour.
- Leads are captured with name, number and intent instead of scrolling away unanswered.
- The routine questions answer themselves, and a person steps in only when the conversation needs one.
- You can see conversations, leads, orders and ratings in one portal — and, for an agency, every client from one master panel.
Common questions
Four at once, behind a single assistant: WhatsApp (via the official WhatsApp Cloud API), Instagram DM, Facebook Messenger, and your website through a widget you add with one script tag. Which channels are included depends on the plan — the Starter plan covers the website widget and one social channel, and the Growth plan covers all four.
You share your business information — menu or services, prices, timings, policies — and DialogHive trains the assistant on it, so the answers are specific to you rather than a generic template. On higher plans it can be given a custom persona and advanced training.
Yes. Hybrid mode lets a team member jump into any conversation the moment a customer needs a human, and take it back to the AI afterwards — so the assistant handles the volume and your team handles the moments that matter.
The client portal is for one business to see its own conversations, leads, orders and chat ratings with real analytics. The master panel is for an agency or a multi-location brand to run every bot for every client from one place — managing tenants, monitoring conversations and tracking revenue across the whole fleet.
Most businesses go live within a few days — you share your information, the channels are connected, and the assistant starts answering. Published plans start at $49/month (Starter), $99/month (Growth, the most popular) and $249/month (Scale), each including AI answers, lead capture and the client portal, scaling by channels and message volume.
See DialogHive answer your customers
Book a free demo and watch one AI assistant handle WhatsApp, Instagram, Messenger and your website at once — trained on your business, capturing leads, with a person one tap away — or ask us which plan fits.