Repair-shop POS
The till that knows a repair from a sale
Repair tickets, parts, per-branch stock, payments and reporting on one system — with a customer-facing website that feeds quote requests straight into your queue.
A repair shop is two businesses wearing one coat: a workshop tracking jobs through diagnosis, parts and collection, and a retail counter taking money. Most shops run those on separate things — a diary or whiteboard for repairs, a till or spreadsheet for sales — and the two never agree. The Quick Repairs runs both on one system, so the repair ticket and the sale are the same record: a part fitted to a job leaves stock and lands on the invoice in a single action.
Where a repair shop leaks time and money
Parts leave the shelf without leaving the system, so the stock figure is fiction within a fortnight and the cost never reaches the customer’s bill. "Is my phone ready yet?" calls interrupt a repair to answer a status nobody can see. Jobs live on a whiteboard or in a paper book — one wipe, one day off sick, and the shop cannot say what it has in the back or who owns it. Two branches each run their own spreadsheet, so neither can see the other’s stock and the owner cannot compare them without rekeying both. And every "how much for a screen?" enquiry costs a staff interruption. The Quick Repairs closes those gaps by making the repair job and the sale the same record, across every branch.
What it does
Everything verified in the running system — the counter, the workshop and the customer, in one place.
Point of sale for parts and repairs
One till with a product grid, live per-branch stock, barcode scan, order-level tax and discount, split and multi-method payments (cash, card, EFTPOS) and an 80mm receipt.
Repair ticket management
Every job carries its device, reported fault, status, priority and assigned technician, with the full status trail on the ticket — and a queue-board view. Filter by status, priority, technician or date.
Live inventory, per branch
Products with variations, SKU, category, cost and sell price; stock is held per branch, not pooled; and a low-stock warning fires before a common part runs out.
Register sessions & cash control
Open with a counted float, drop cash mid-shift, run an X-report and close against the counted drawer — so a discrepancy is attached to a session, not discovered next morning.
Customers, invoices & payments
Contact details, total spend, last visit and job history in one click; invoices generated from the job; every sale and repair payment listed by method, status and date, exportable.
Multi-branch from one login
Switch store at the top of the screen; each branch has its own stock, staff and register, and a location report compares branches on revenue, repairs and completion rate.
An included customer website
A branded customer-facing site with a step-by-step quote form (category → brand → model → fault) that turns an enquiry into a job in your queue — plus a public page customers use to track their repair.
Reporting & automatic emails
Location performance, device analysis, technician workload, P&L, tax, cash flow and more over any date range (CSV/PDF); status updates, receipts and invoices are emailed to customers automatically.
Screens
A closer look inside The Quick Repairs
Real screenshots of the running system — the same job, from intake to collection, seen from every screen the counter and the workshop actually use. Tap any shot to enlarge it.
Industries we serve
One system, many kinds of repair
The Quick Repairs ships a parts-and-device catalogue for repair shops of every kind — phone, laptop and computer, and fifteen further categories — for single stores through to multi-branch groups and franchises. The workflow is the same everywhere: intake, diagnosis, parts, repair, collection.
Phone & tablet repair
Screen, battery and board-level jobs tracked from intake to collection.
Laptop & computer repair
End-to-end tickets, parts and checkout for laptop and desktop workshops.
Home appliance repair
Service jobs, parts and payments for home-appliance repair businesses.
Camera & lens repair
Precision job tracking for camera bodies, lenses and optical equipment.
Audio equipment repair
Manage repairs for speakers, amplifiers and professional audio gear.
Gaming console repair
Fast tickets and parts for console and controller repairs.
Printer & scanner repair
Job scheduling and parts for office-equipment repair specialists.
TV & display repair
Track televisions and large-format displays, panel to power board.
HVAC & air-conditioner repair
Callouts, service jobs and parts for heating, ventilation and AC firms.
Power tool repair
Intake-to-collection tickets and parts for power-tool servicing.
Smartwatch & wearable repair
Small-device jobs tracked with the same parts and checkout flow.
Networking equipment repair
Service and parts for routers, switches and networking hardware.
It also ships catalogues for drone & RC, industrial-equipment and battery & charging-station repair — fifteen device categories beyond phones, laptops and computers — and adapts to whatever your shop actually fixes, from a single store to a multi-branch group or franchise. Tell us what you repair and we will show you how it maps.
Talk to usWhat changes once it is in
- A part fitted to a job leaves stock and lands on the invoice in the same action.
- Customers track their own repair from a link, so the counter stops answering "is it ready?".
- Every branch’s stock, staff and takings are visible from one login.
- The drawer closes against a register session, so a shortfall traces back to a transaction.
Common questions
No. It runs in a web browser on the computers, tablets and phones the shop already owns — which also means an engineer on a callout uses the same system as the counter.
Yes. Adding a part to a ticket decrements inventory and adds the part to the invoice in the same action, so stock and billing cannot drift apart.
Yes. Each branch has its own stock and staff and shares one customer database, and reporting works per branch or across the whole group.
Yes. Status changes email the customer — diagnosed, approved, ready to collect — without them phoning the shop, and they can also track a job themselves from a link.
Yes. Accessories, cables and refurbished devices check out through the same till as repairs, drawing on the same inventory.
Most shops are booking real jobs the same day: add your common repair types with prices, import or enter customers and stock, and start. No server to install and no hardware to wait for.
See it run on your kind of repairs
Book a walkthrough and we will show it set up for your devices, parts and branches — arranged on request, so you see the real system rather than a public demo.